Privacy Policy
Introduction
LuggStash, Inc. (“LuggStash,” “we,” “our,” or “us”) respects the privacy of your information. This Privacy Policy is designed to assist you in understanding how we collect, use and safeguard the information you provide to us in using our mobile application (“App”) and the services provided through our App (collectively, “Services”).
From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. Please review this Privacy Policy periodically.
Information We Collect Online
We collect Personally Identifiable Information from you through your use of the App and Services. “Personally Identifiable Information” is individually identifiable information about an individual consumer that we collect online and that we maintain in an accessible form. We collect the following types of Personally Identifiable Information:
Information You Provide
We may collect the following Personally Identifiable Information that you voluntarily provide to us:
- Create an Account. To create an account, you will provide us with your name, phone number, email address, physical address, and you will create a username and password for future login purposes.
- Background Check. To run a background check, you will provide us with a photograph of your government identification card. We use iDenfy to run and process background checks. Please review iDenfy’s privacy policy here.
- Make Payments. To make a payment, you will provide us with your name and credit card information. You may also provide us with your bank account information. We use Stripe to process payments. Please review Stripe’s privacy policy here.
Information as You Navigate Our App
We automatically collect certain Personally Identifiable Information through your use of the App and Services, such as the following:
- Usage Information. For example, pages on the App you access, the frequency of access, and what you click on while on the App.
- Device Information. For example, hardware model, operating system, application version number, and browser.
- Mobile Device Information. Aggregated information about whether the App is accessed via a mobile device or tablet, the device type, and the carrier.
Third-Party Information
In some cases, we may receive certain Personally Identifiable Information from you about a third party. For example, as part of our registration process, you may provide the name, email address, and personal phone number of a third party. If you submit any Personally Identifiable Information about another individual to us, you are responsible for making sure that you have the authority to do so and to allow us to use their Personally Identifiable Information in accordance with this Privacy Policy.
How We Use Your Information
We use the Personally Identifiable Information we collect to provide the Services to you, to improve our Services and App, and to protect our legal rights. In addition, we may use the Personally Identifiable Information we collect to:
- Process your account registration;
- Run a background check;
- Contact you regarding our products and services that we feel may be of interest to you;
- Communicate with you about our App or Services or to inform you of any changes to our App or Services;
- Provide support;
- Maintain and improve our App and Services;
- Investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of our terms of use;
- Defend our legal rights and the rights of others;
- Efficiently maintain our business; and
- Comply with applicable law.
How We Share Your Information
We may share the information that we collect about you in the following ways:
- With service providers who perform data or App-related services on our behalf (e.g., email, hosting, maintenance, backup, analysis, etc.);
- With service providers to provide background checks;
- To service providers to prepare, deploy and analyze advertising content;
- To the extent that we are required to do so by law;
- In connection with any legal proceedings or prospective legal proceedings;
- To establish, exercise, or defend our legal rights, including providing information to others for the purposes of fraud prevention;
- To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that Personally Identifiable Information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that Personally Identifiable Information;
- To any other person or entity as part of any business or asset sale, equity transaction, merger, acquisition or in preparation for any of these events; and
- To any other person or entity where you consent to the disclosure.
Cookies And Other Tracking Technologies
Like many other companies, we use cookies and other tracking technologies (collectively, “Cookies”). Cookies are small files of information that are stored by your web browser software on your computer hard drive, mobile or other devices (e.g., smartphones or tablets).
We use Cookies to:
- Understand and save your preferences for future visits, allowing us to customize the App and Services to your individual needs;
- Advertise new content and services that relate to your interests;
- Keep track of advertisements and search engine results;
- Compile aggregate data about App traffic and App interactions to resolve issues and offer better App experiences and tools in the future; and
- Recognize when you return to the App.
We set some Cookies ourselves, while separate entities set other Cookies. We use Cookies other entities set to provide us with useful information and to help us improve our App and Services, to conduct advertising, and to analyze the effectiveness of advertising. For example, we use Cookies from Google and other similar companies.
You can understand which entities have currently enabled Cookies for your browser or mobile device and how to opt out of some of those Cookies by accessing the Network Advertising Initiative’s website or the Digital Advertising Alliance’s website. For more information on mobile specific opt-out choices, visit the Network Advertising Initiative’s Mobile Choices website.
Please note these opt-out mechanisms are specific to the device or browser on which they are exercised. Therefore, you will need to opt out on every browser and device that you use.
"Do Not Track" Signals
Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the App does not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.
Choices About Your Information
Review and Request Changes to Your Personally Identifiable Information
You may use your account to access, correct, or view certain Personally Identifiable Information we have collected and which is associated with your account. To review or request changes to any of your Personally Identifiable Information, please contact us at support@luggstash.com.
Marketing Communications
To unsubscribe from our marketing emails, please click the unsubscribe link included in the footer of our emails. You also may submit a request to us at support@luggstash.com.
Security
We maintain commercially reasonable security measures to protect the Personally Identifiable Information we collect and store from loss, misuse, destruction, or unauthorized access. However, no security measure or modality of data transmission over the Internet is 100% secure. Although we strive to use commercially acceptable means to protect your Personally Identifiable Information, we cannot guarantee absolute security.
Third Party Links
The App and Services may contain links that will let you leave the App and Services and access another website. Linked websites are not under our control. This Privacy Policy applies solely to Personally Identifiable Information that is acquired by us on this App. We accept no responsibility or liability for these other websites.
Children's Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect, use, or disclose personal information from children under 13.
Notice To Nevada Residents
Nevada law allows Nevada residents to opt-out of the sale of certain types of personal information. Subject to several exceptions, Nevada law defines “sale” to mean the exchange of certain types of personal information for monetary consideration to another person. We do not currently sell personal information as defined in the Nevada law. However, if you are a Nevada resident, you still may submit a verified request to opt-out of sales and we will record your instructions and incorporate them in the future if our policy changes. Opt-out requests may be sent to support@luggstash.com.
Notice To California Residents
We do not disclose personal information obtained through our App or Services to third parties for their direct marketing purposes. Accordingly, we have no obligations under California Civil Code § 1798.83
How To Contact Us
To contact us for questions or concerns about our privacy policies or practices please email us at support@luggstash.com.
